From credit to debit, from issuing to acquiring,
Advocate Consultants have in-depth knowledge in the bank card
knowledge domain.
Nowadays, bank cards are just as an indispensable item in
the customers' life as smart phones. Even with the advent of
innovative payment solutions (e.g. Apple Pay), both credit and
debits card remain popular and an effective tool for managing our
everyday finances.
Our consultants have played leading role in shaping many
Hungarian Financial Institutions Bank Card-related operations,
gathering experience and knowledge from both the business and from
the IT-side as well.
From issuing to acquiring processes, ATM and POS
introductions and upgrade projects, integrate and introduce
electronic payment delivery systems (e.g. Arksys), Advocate
Consultants have gathered significant experience in all the
projects and operations related to Bank Card operations.
Advocate Organization Development
has a leading role in supporting Hungarian Financial Institutions
in order to be able to provide bank card services.
Business workflow and
process optimization: evaluate and review business processes,
identify bottlenecks and future-oriented solutions to existing
problems.
Support and lead product
development and supervise sales channels: design and introduce
new solutions (from combined debit-credit cards to loyalty cards,
internet cards), help managing the product portfolio.
Regulatory compliance:
consulting and development services to comply with PCIDSS
IT Consulting, Business Analysis, Test
Management
We were helping
our partners in different projects, ranging from implementation
of customer access management systems, integration to limit
management, to loan origination and deposit product systems.
Our professional consultants use their expertise and
experience in different business and development activities that
are related to:
Providing end-user support
and consulting services for well-known systems and processes
provided by: SIA, MasterCard, Visa, Euronet, Arksys, etc.
Providing IT Business
Analysis, Development and Testing services: IT consulting
services for bank card related systems, middleware and
distributed interfaces/applications.
Latest Bank Card Projects
Direct Debit introduction for
Credit Card installments
Using direct debit for Credit Card installments repayment
became a necessary service offered to the customers, however
introducing such a service poses many challenges, from loan
origination to digital channels as well, besides the necessary
developments regarding the payment services infrastructure.
Advocate consultants were responsible in sevaral Hungarian
financial institution for the business and technical analysis and
testing tasks, making sure the introduction of the service was as
smooth as possible.
Secure Online Payments
PSD2 obliged banks to mandate strong customer
authentication (SCA) for approving online payments with their
credit or debit crads (card-not-present transactions). All card
services providers had to introduce a way to do this and with the
help of Advocate consultants several Hungarian Banks were
succesfully introduced new, PSD2-compliant methods of secure
authentication with SMS or biometry-based authentication
procedures.
Credit Card Introduction
Design and introduction of Credit Card Management Software
which enabled the bank to issue credit cards. Providing IT
Business Analysis, Development and Testing services.
ARKSYS upgrade
Assessing the impact of ARKSYS upgrade, providing IT
Business Analysis, Development and Testing services for the
upgrade project.
Introduction of new POS services
Introduction of new POS services: cash back, tax free
shopping. Providing IT Business Analysis, Development and Testing
services.
Bank Card Management System
Introduction
Introduction of a new Bank Card Management System, related
Fraud Monitoring system. Helping with the procurement, providing
feasibility studies and IT Business Analysis services.
